Software to assist in the development and operation of call centers. CTI and Help Desk software are not shown in this category.

Other languages: German.

  • ACM Diagnostics Developer of software and analytic tools for modeling call and email handling and for training contact center supervisors and managers.
  • Altitude Software Offers call center software to enable integration of both self-service and assisted customer interactions across voice, email and web channels.
  • Amcat Provides predictive dialers, IVR, ACD and call center management software. Software implementation, education and support is also offered.
  • Amtelco Provider of call center communication systems, software applications and XDS technologies. Patented Infinity product offers ACD, voice processing, text messaging, PBX capabilities and digital switching.
  • Ansapoint Call Center Software Provider of online workforce management tools for forecasting agent staffing requirements at call centers.
  • Applied Business Technologies Provider of Call Center recording and quality audit solutions.
  • Astute Solutions Provider of consumer interaction solutions, designed to leverage telephony to create an integrated customer relationship and information management solution.
  • Avotus Offers software designed to help call center managers and supervisors control the Nortel Networks Meridian 1 system.
  • Blå Tornet Data AB Offers software development and consulting based around support organization and management.
  • Braxtel Communications Providers of hosted and premise based customer call center solutions software, incorporating Automatic Call Distribution (ACD) and Interactive Voice Response (IVR).
  • Cacti Inc Offers a range of solutions for continuous and selective contact recording, with data analysis functionality.
  • Callscripter Provides workflow management software for contact centers. Allows call scripts to be written in minutes by non-technical users, including screen popping and full reporting suite.
  • Centergistic Solutions Offers software designed to gather data from multiple sources and present this information in dynamic, functional formats.
  • ChaseData Corporation Specializes in delivering predictive dialing software to medium and large call centers.
  • Concerto Software, Inc. Offers software and services for customer interaction management.
  • Coordinated Systems, Inc. Provides software for agent monitoring and call recording.
  • CosmoCom Provider of all-IP, universal access contact center platforms, which enable service providers to offer hosted contact center applications. Supports multichannel interactions (telephone, Internet, message-based, wireless).
  • Data Collection Resources Offers monitoring and agent evaluation software.
  • Database Systems Corp. Provider of call center technology, including software, predictive dialer systems, and web development products.
  • Dial Connection, Inc. Offers predictive dialing, telemarketing and call center software solutions.
  • e-talk Corporation Offers call center and help desk software to aid monitoring and evaluation.
  • EchoPass An application service provider offering web-based telephone and internet customer support services, including text chat, email and web call-backs.
  • Electronic Technology Systems Contact center voice, screen, call recording and monitoring software solutions.
  • Engage Technology Specializes in Computer Telephony and E-Commerce solutions software.
  • Envision Telephony, Inc. Offers call recording and monitoring systems to meet the agent training, evaluation and survey needs of customer call centers.
  • Genesis Systems Offers call accounting software, including telephone reporting, management and tracking for hotels, 911 call centers and general business.
  • Gryphon Networks Provider of automated privacy compliance solutions software to help outbound telemarketing organizations to proactively comply with privacy requirements in the areas of Do-Not-Call (DNC), Do-Not-Mail (DNM) and call curfew laws.
  • Hansen Software Call accounting software systems for the general or professional business or the Hospitality industry.
  • i-Net Applications Ltd Provides a range of voice recording applications based upon the Microsoft platform.
  • IAT Predictive dialer and IVR messaging dialing technology, specifically for the collections industry. Based in Salt Lake City, Utah.
  • Inova Solutions Provider of call center reporting software and hardware, mass notification systems for schools and universities, and Power over Ethernet (PoE) network clocks.
  • ISx, Inc. Provides Directory Assistance software for telecommunications call centers.
  • JBGL Technological Innovation Group Inc. Provides on-hold music and message digital announcement software.
  • KGA Offers PC-based training and assessment programs for call centers and a number of other industries.
  • KoolToolz Provides workforce planning tools for call centers, including schedule agents and performance analysis.
  • Lagan Inc. Provides CRM, contact center, and 3-1-1 software.
  • Mercom Manufacturer of recording and evaluation systems for call centers. Provides the Audiolog multi-function recording platform which is sold through network of certified resellers.
  • Noetica Developers of call center and customer interaction management software, including the Synthesys and NoeticaCR call flow, scripting solutions.
  • OPC Marketing Manufacturer of predictive dialers and auto dialers, and supplier of related call center solutions.
  • PanaLog Software Provides call accounting and call management software for all Panasonic digital and analog (KX-T) telephone systems.
  • PeopleForce Innovative performance management software solution for the contact center leaders to manage their business utilizing objective information.
  • Perimeter Technology Provider of management information systems for center-based automatic call distribution systems.
  • Portage Communications Offers a range of call center software tools for forecasting and staffing.
  • Professional Telecommunications, Inc. Distributor of business management solutions for the call center industry.
  • Radix Services Ltd IVR Software and IVR Servers for small / medium business applications.
  • Scrub DNC Offers Windows software capable of removing the phone numbers contained in a DNC list.
  • Stratasoft Provides predictive dialing, ACD, IVR, call blending, web collaboration, and other call center support products.
  • synTelate Offers desktop customization, campaign management and scripting software, supporting customer service, retentions and telemarketing.
  • Teleopti Providers of software solutions for strategic workforce management in contact centers, as well as accounting cost and quality control of voice and IP enterprise networks.
  • TeleWare PLC Developer of computer telephony software for communication solutions, including personal numbering, hotdesking, unified messaging and IVR.
  • The Amanda Company, Inc. Manufactures call processing software and equipment used by small businesses to integrate communication over telephone and computer networks. (OTC: AMNA).
  • Trio Offers software solutions for corporate telephony and call management, including the TeleVoice product line, for customer support and contact center applications.
  • UtilCall Provides a range of call center software utilities.
  • VerbatimTPV Provides recorded, independent third party telephone verification services to call centers and telemarketing organizations.
  • Vocalcom Offers a range of call center software products, including predictive dialers and sms management solutions.
  • VoiceLogger The manufacturer of digivoiceXE and related digital telephone and radio recording systems for Call Centers and small business.
  • Vox Spectrum Inc Offers contact management software, monitoring software, and digital voice recording and voice logging solutions
  • Who's Calling A customer capture service providing intelligence about prospects and customers making inbound telephone calls.
  • Xentrax Provides a range of automated solutions for the contact center and call center market. The products offered include software, hardware and service solutions for management and monitoring.
  • XETA Technologies, Inc. Provides equipment and after-market services for both voice and data applications; Sells and services call accounting systems to the lodging industry. (Nasdaq: XETA).
  • Zeacom Producer of customer call center and telephony integration software.

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Inter CAFFE

40 korisnika prisutno: 3 registrovanih, 1 skrivenih i 36 senkica. Ulogovani: cesko, galeksic, niko650 (01:08)

Bolje te vidim kad sklopim oči - Milan Višnjić
Uto 16.12.2014 8:31, micha@Umetnost
Jedan od cudnijih snova
Pon 15.12.2014 15:58, jeka1983@Sanovnik forum
Iz moje svaštare
Pon 15.12.2014 12:48, micha@Umetnost
Sanjam stalno bivseg momka. Da li to ista znaci?
Sre 10.12.2014 7:59, danielarmd@Sanovnik forum
Muzicki kutak - pjesme za prijatelje
Sre 10.12.2014 0:11, apprivoiser@Umetnost
Poezija - najlepsi stihovi
Sub 06.12.2014 10:32, Wind@Umetnost
Filigranska kapija od stihova - Dejan Milenković
Sub 06.12.2014 1:28, tragalac@Umetnost
Recepti, jela od mesa - rostiljijada
Sub 06.12.2014 0:45, niko650@Životni stil

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